Help! Files corrupted

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Permalink Reply by Shaw Productions Inc. on March 13, 2009 at 1:19pm

You don't have a raid system? (one that mirror images the other). If not, first I want to warn everyone in this business, GET A RAID! That way when one goes bad the other back up one still has everything. I learned the hard way!
Western Digital should be able to recover that for you. I know Seagate does.
If you use someone else other than Western Digital it will void your warranty.
OK, the problem you have is your time restraints right now. My suggestion is to go to youtube.com and in the search put in "data recovery western digital" and it will explain how to do it. Warning: do not attempt to fix it without wearing gloves! http://www.youtube.com/watch?v=Ul97jWv2PKY
Hope this helps (also this site may be of help: http://www.essdatarecovery.com/westerndigital.asp )
Joan - Shaw Productions Inc.

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Permalink Reply by Shane Killian on March 14, 2009 at 6:19am

I also use Carbonite as an online backup. It's a great price, especially considering they give you unlimited space, and as long as it's had time to upload the file to their server recovering it is very quick and easy.

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Permalink Reply by Todd Smith on March 14, 2009 at 12:31pm

Shaw Productions Inc. said:

You don't have a raid system? (one that mirror images the other). If not, first I want to warn everyone in this business, GET A RAID! That way when one goes bad the other back up one still has everything. I learned the hard way!
Western Digital should be able to recover that for you. I know Seagate does.
If you use someone else other than Western Digital it will void your warranty.
OK, the problem you have is your time restraints right now. My suggestion is to go to youtube.com and in the search put in "data recovery western digital" and it will explain how to do it. Warning: do not attempt to fix it without wearing gloves! http://www.youtube.com/watch?v=Ul97jWv2PKY
Hope this helps (also this site may be of help: http://www.essdatarecovery.com/westerndigital.asp )
Joan - Shaw Productions Inc.

Thanks Joan. This is definitely a lesson learned the hard way. I checked out the youtube video you suggested and will give it a shot. I also contacted ESS and that was cost prohibitive ($3800 for an emergency turnaround) and they couldn't guarantee it would get back in time. Our sound designer on the project has the project files so I will work closely with them for the next couple of day, but the ability to be able to recover the files manually (i.e. the youtube video tutorial) is a tool to have in you toolkit.

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Permalink Reply by Shaw Productions Inc. on April 8, 2009 at 2:58pm

Todd, I hope you got all your data. Tell us how things worked out for you. By the way everyone... be sure to look up the new DROBO it is awsome for storage for videographers!
Joan - Shaw Productions Inc.

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Permalink Reply by Todd Smith on April 11, 2009 at 12:12am

Joan,
Through a team effort we were able to recover all the files and have a successful premiere for our short film. You can check out the final project here http://vimeo.com/3766112 . A colleague suggested checking out the DROBO during our crisis and it is definitely a valid storage option. Thanks again for your suggestions.

Shaw Productions Inc. said:

Todd, I hope you got all your data. Tell us how things worked out for you. By the way everyone... be sure to look up the new DROBO it is awsome for storage for videographers!
Joan - Shaw Productions Inc.

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